Conditions of Use

1. Field of application.

The shipping period will be made in maximum 30 days.
International shipping
CRAFTSMAN can send its products to almost all countries of the world. However, certain restrictions of the shipping service providers, inhibit us from arriving to determined geographic areas.

The rates are annotated by different areas, affecting the final price in the purchasing process.

Note: These rates and shipping options are applicable to products sold and sent directly by CRAFTSMAN.

The purchasing through the Website means your acceptance of the present sales conditions and of the privacy policy of our website. If you disagree with any rule or content established here, abstain yourself from making any purchasing operation.

2. Parts of the sale.


The User, by consigning his/her personal information in the purchasing form, must accept the general conditions and the privacy policy, to be able to continue with the purchasing process.

3. Celebration of the sae.

The orders that you make through out online shop will be subjected to be accepted by the vendor. The acceptance of the order will be made by email.

4. Object of the sale. Characteristics

The object for sale are objects made in glass, apt for a decorative purpose and they are apt for food uses.

5. Language

To buy you can use any of the following languages: Spanish, English

6. Price and shipping expenses.

The price of our products and, in this case, the shipping expenses, will appear during the ordering, before you must confirm it and they will correspond to the country you have selected as merchandise destination.

The price of products and shipping charges may be changed without prior notice, although you will be billed at the price prevailing at the time of ordering.

7. Form of payment.

All prices published on the Website, unless expressly stated to the contrary, are inclusive of VAT. Our website accepts payment through Paypal.

For added security, the card details you enter will be transferred via secure connection directly to the bank, so the seller does not have access to their data.

8. Non-availability of production capacity.

It might happen that production capacity would be overwhelmed, unable to meet the order requested within the range of 30 days. In this case, the order will be canceled by CRAFTSMAN, making an automatic return of full payment made, which will be refunded by crediting your credit card within 30 days.

9. Notification of shipment, time and place of delivery.

The output of the shipments will be notified via email to the buyer. The product will be delivered to the address indicated by you when ordering. Because the means of sending orders door to door, we can not accept shipping addresses PO boxes.

Upon notification of the shipment you receive the goods within the deadlines set in the table of transit times can be found in the FAQ. This deadline is for guidance only.

10. Delivery of orders

Products purchased by the user is sent through the appropriate courier selected by CRAFTSMAN In making the order the costs associated with each order will appear in the completion of purchase. To this end, it will require the communication of user data sent to the partner company that provides the product CRAFTSMAN order for the correct shipping. The transfer, communication and use of this data will only be able to apply for sending the request made to the Website CRAFTSMAN

Delivery orders will be held at the designated delivery address freely by the user in the order form. CRAFTSMAN no liability whatsoever if delivery of the product will not be realized as a result of the inaccuracy or falsity of the information provided by the user for this purpose and in the event that delivery can not be made for reasons beyond assigned the shipping company for this purpose, as is the absence of the recipient.

11. Communications

When a user realizes an order through the CRAFTSMAN'S Web site and the sending is realized, there will be facilitate a code of a web for the follow-up of the order offered by the courier.

12. Return Policy and desisting

Done correctly the process of buying through Paypal, the User agrees to the terms of purchase set out here, with no possibility of return or withdrawal of the same according to Law 34/2002 on Information Society and Electronic Commerce, because it is a contract to supply goods made to customer specifications clearly personalized (using the design tool on the web). In exceptional cases where there will be a refund of payment are set out in paragraphs 7 and 8 of these conditions.

Quality is a priority for CRAFTSMAN, therefore be liable for any product that has been damaged by the Carrier in respect thereof. The buyer will have 10 days to contact us through the form, who will communicate the procedure to make the relevant claim.

13. Tax

Spanish law applies for the Value Added Tax (VAT) within the items collected in the limits of the Peninsula and Balearic Islands and the relevant European legislation throughout the European Union, leaving the bulk of the remaining free of countries.

Taxes and customs duties for the Canaries Islands

Orders served to the Canary Islands are billed without VAT. According to legal provisions, duties, taxes and any charges associated with the clearance of goods for customs paid by the recipient of the product, who must pay the amount in cash on receipt of shipment. We have no control over these charges and can not predict the total amount, so we recommend you contact the customs office for more information.

14. Privacy

Under the provisions of Law 15/1999, of December 13, Protection of Personal Data, we inform you that your personal data have been included and treated with CRAFTSMAN file and to keep you informed traditional or electronic means, on issues relating to the activity of the organization and its services.

15. Ineffectiveness and inefficiency of the clauses

If any clause in these General Conditions be declared totally or partially void or unenforceable, such invalidity or unenforceability will affect only that provision or part thereof that is invalid or ineffective, subsisting the General Terms and everything else considered that provision wholly or partially not included.

16. Legislation and jurisdiction

These Terms are governed by and construed in accordance with the laws of Spain. CRAFTSMAN and the User agree to submit any dispute that may arise from access and / or use of the Website, the Courts of Castellón, Spain, expressly waiving any other jurisdiction that may apply in case of being different.

Content and services linked through the Website.

The service access, usage and ordering through the Web site includes technical linking devices, directories and even search tools that allow the user to access other pages and websites (hereinafter "Linked Sites"). In these cases, CRAFTSMAN only be responsible for the content and services supplied on the Linked Sites to the extent that it has actual knowledge of the illegality and has not disabled the link with due diligence. In the event that the user considers that there is a Linked Site unlawful or inappropriate content, may inform CRAFTSMAN without, in any case, this communication entailing the obligation to remove the link.

In any case the existence of Linked Websites never presupposes the formalization of agreements with the managers or owners thereof, or the recommendation, promotion or identification of CRAFTSMAN with the statements, content or services provided.

CRAFTSMAN not know the content and services on the Linked Websites and therefore not responsible for damage caused by the unlawfulness, quality, unavailability, error or uselessness of the content and / or services of the Linked Sites or for any other damages not directly attributable to CRAFTSMAN.

In cases in which the user can access or be redirected to Linked Sites that allow the procurement of services and / or products, the user knows and accepts that acts as a mere intermediary CRAFTSMAN providing such access, so it is not liable or indirectly or secondarily, for damages of any kind arising from the free use and / or contracting for such services and third party products, as well as the lack of legality, reliability, usability, reliability, accuracy, completeness and timeliness of them. By way of example, and in any case limited to CRAFTSMAN not be liable for damages of any nature arising from defective performance or breach of contractual commitments made by third parties carrying out acts of unfair competition and illegal advertising, the inadequacy and failure to meet expectations of those services and third party products and vices and defects of any kind that may be in them.